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Documentation Index

Fetch the complete documentation index at: https://docs.cognite.com/llms.txt

Use this file to discover all available pages before exploring further.

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I’m not seeing my checklist

If you can’t find the checklist you want to work with:
1

Navigate to Checklist tab

Navigate to the Checklist tab.
2

Sort by status

Select Ready, In Progress, or Done from the sidebar to sort the checklists by their status.
If you can’t find a checklist you’ve started working on, your supervisor may have set the checklist to Done.
If you haven’t started working on the checklist, contact your supervisor to verify that:
  • It has the right start and end time.
  • It’s assigned to the right group or user.
  • It has the right status.
Still not finding it? Contact your IT admin or Cognite Support.

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My device switches between the mobile and desktop versions

If you want to set a default mode for your device:
1

Navigate to Manage account

Navigate to Account > Manage account.
2

Set device mode

Select Device mode and switch to the desired version of the application.
If you use several devices, the setting won’t affect another device’s mode, and you can set the default version on the other device similarly.

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I can’t enter negative values in my numerical readings

If you want to add negative values or a special symbol to a numerical reading:
1

Navigate to Manage account

Navigate to Account > Manage account.
2

Change keyboard settings

Select Device settings > Mobile and switch to the desired keyboard.
3

Optional. Test the keyboard

Test the selected keyboard.

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I don’t know what work order the checklist is created from

If you want to see the details of a work order the checklist is created from:
1

Navigate to Checklists

On the InField desktop, select Checklists.
2

Open the checklist

Open the checklist created from a work order.
3

Select the checklist name

Select the checklist name displayed as a blue link.
If the name isn’t displayed as a blue link, the checklist was created from a template or its tasks.

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A checklist is missing from the schedule

If you can’t find a checklist in the Schedules tab:
1

Verify the correct week

Check that you are looking at the correct week.
2

Check the template schedule

Ensure the template itself has a schedule defined. If the template isn’t scheduled, it won’t appear in the Schedules tab.
3

Verify template status

Confirm the template has been moved from Draft to Ready. Only Ready templates generate scheduled checklists.

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I see two identical checklists for the same time

This can happen if an old scheduling process is still running alongside the new system. Contact your supervisor or IT lead so they can turn off the Old Scheduling Function.
Last modified on February 17, 2026