I’m not seeing my checklist
If you can’t find the checklist you want to work with:
Navigate to Checklist tab
Navigate to the Checklist tab.
Sort by status
Select Ready, In Progress, or Done from the sidebar to sort the checklists by their status.
If you can’t find a checklist you’ve started working on, your supervisor may have set the checklist to
Done.
- It has the right start and end time.
- It’s assigned to the right group or user.
- It has the right status.
Still not finding it? Contact your IT admin or Cognite Support.
My device switches between the mobile and desktop versions
If you want to set a default mode for your device:
Navigate to Manage account
Navigate to Account > Manage account.
Set device mode
Select Device mode and switch to the desired version of the application.
I can’t enter negative values in my numerical readings
If you want to add negative values or a special symbol to a numerical reading:
Navigate to Manage account
Navigate to Account > Manage account.
Change keyboard settings
Select Device settings > Mobile and switch to the desired keyboard.
Optional. Test the keyboard
Test the selected keyboard.
I don’t know what work order the checklist is created from
If you want to see the details of a work order the checklist is created from:
Navigate to Checklists
On the InField desktop, select Checklists.
Open the checklist
Open the checklist created from a work order.
Select the checklist name
Select the checklist name displayed as a blue link.
A checklist is missing from the schedule
If you can’t find a checklist in the Schedules tab:
Verify the correct week
Check that you are looking at the correct week.
Check the template schedule
Ensure the template itself has a schedule defined. If the template isn’t scheduled, it won’t appear in the Schedules tab.
Verify template status
Confirm the template has been moved from Draft to Ready. Only Ready templates generate scheduled checklists.
I see two identical checklists for the same time
This can happen if an old scheduling process is still running alongside the new system. Contact your supervisor or IT lead so they can turn off the Old Scheduling Function.
