I’m not seeing my checklist
If you can’t find the checklist you want to work with:1
Navigate to Checklist tab
Navigate to the Checklist tab.
2
Sort by status
Select Ready, In Progress, or Done from the sidebar to sort the checklists by their status.
- It has the right start and end time.
- It’s assigned to the right group or user.
- It has the right status.
My device switches between the mobile and desktop versions
If you want to set a default mode for your device:1
Navigate to Manage account
Navigate to Account > Manage account.
2
Set device mode
Select Device mode and switch to the desired version of the application.
I can’t enter negative values in my numerical readings
If you want to add negative values or a special symbol to a numerical reading:1
Navigate to Manage account
Navigate to Account > Manage account.
2
Change keyboard settings
Select Device settings > Mobile and switch to the desired keyboard.
3
Optional. Test the keyboard
Test the selected keyboard.
I don’t know what work order the checklist is created from
If you want to see the details of a work order the checklist is created from:1
Navigate to Checklists
On the InField desktop, select Checklists.
2
Open the checklist
Open the checklist created from a work order.
3
Select the checklist name
Select the checklist name displayed as a blue link.
A checklist is missing from the schedule
If you can’t find a checklist in the Schedules tab:1
Verify the correct week
Check that you are looking at the correct week.
2
Check the template schedule
Ensure the template itself has a schedule defined. If the template isn’t scheduled, it won’t appear in the Schedules tab.
3
Verify template status
Confirm the template has been moved from Draft to Ready. Only Ready templates generate scheduled checklists.