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Work orders

Work orders show planned work, previous work, reported issues, and problem resolutions for a piece of equipment. Note that some functionality described below is only available if this is featured in the source work management system.

Access work orders for a tag

Scroll down the Overview page or use the left-hand navigation to see open and closed work orders for a tag. On the Work order page, you can see both open and closed work orders. Select a work order to see more details.

Access work orders

Access notifications for a tag

If you are using SAP, navigate to Notifications on the left-hand menu to see the notifications sorted by creation date. Select a notification to see more details.

SAP notifications

View work plans

Work plans and work orders in InField are used slightly differently according to the source system they retrieve data from and the settings your organization made during the setup of InField. The descriptions below cover how to view work plans and work orders if you're already using SAP or WorkMate as your work management system.

View work plan and work orders in revisions

If you are using SAP and InField is set up to display work orders based on revisions, select Revisions on the home page to see the active work plan and the work orders. To quickly search for work orders, type in any part of the work order ID in the Search field. Select a work order if you want to see more details:

  • Select Details to see the descriptions added from the work management system.
  • Select Objects to see the number of objects found in a work order. You can open all the objects as a checklist.
  • Select Operations to see all the operations planned for a work order. Select an operation to see detailed information, such as planned work, duration, and remaining work. Checklists based on objects display the operation IDs for each element.

View work orders listed by start date

If you are using SAP, and InField is set up to display work orders listed by start date, select Work plan on the home page to see the active work orders. InField displays this week's work orders by default, but you can select Next week or insert a date range to show other weeks. To search for work orders, type in any part of the work order ID in the search field. Select a work order if you want to see more details.

View work orders in work packages

If you are using WorkMate, select Work packages on the home page to see the active work orders. To search for work orders, type in any part of the work order ID in the search field. Select a work order if you want to see more details:

  • Select Details to see the descriptions added from the work management system. You can open all the objects as a checklist
  • Select EQ History to see the entire equipment history for a tag.

Access equipment history on tag

If you are using WorkMate, navigate to Equipment history on the left-hand menu to see the entire equipment history for a tag, regardless of whether the history element is connected to a work order.

Workmate equipment history

Open objects as checklists

Navigate to an open work order and select Objects in the left heading. You will see the number of objects retrieved from the source work management system. Select Copy to checklist to create a checklist that's automatically named with the work order code. You can see the operation ID for each checklist element.

If a colleague has already created a checklist, you can join this list.

Open objects to a checklist