InField Changelog

Version 6.6 - September 15, 2020

Search for work orders in a work plan

When you are working with revisions and work plans, you can now easily search for work orders within the work plan. Type in any part of the work order ID in the search field located at the top of the Work Plan page.

search for work orders

Version 6.5.8 - September 8th, 2020

View documents with various file formats

It is now possible to opt-in viewing documents with any file format in InField. Previously, only documents with PDF or SVG file format could be displayed.

Version 6.5.4 - August 5th, 2020

General enhancements

You might think that Cognite is enjoying the summer sun during July. Well, some of us stayed in the office and fixed a lot of bugs, increased the speed of the application, and improved the InField user experience.

Version 6.5.0 - July 6th, 2020

Revisions on InField home page

Revisions are now available on the InField home page. The active work plan is available at the top of the list. You can also browse through work orders and open the work orders as checklists without leaving the home page.


Version 6.4.0 - July 1st, 2020

New design on InField home page

The InField home page is improved. You can more easily navigate between your open and archived checklists. To create a new checklist, you can click the Plus next to the checklist header. You will also find summary information below the checklist names that give a clear overview of your checklists' progress. Note also that the Recently viewed section is now available from the Global search.

New home page

Changed Edit options for checklists created from objects

The Edit options for checklists created from objects in work orders have changed. You can not rename, or add/remove items for these checklists.

Version 6.3.0 - June 16th, 2020

Create custom checklist states quick and easy

Creating custom states for checklists is now more user friendly. When you create a new checklist, type in the name of the checklist, click Add states and push Enter/Return to create new states.

State creation

Version 6.2.0 - June 3rd, 2020

Improved user experience in 3D view

The overall user experience in the 3D view is improved: You can add images to checklist items, and you can more easily add comments and expand and collapse the bottom drawer.

images in checklist

Filter work orders in 3D

You can filter work orders by their due date. Soon to follow will be other filtering options like discipline and work package.

filter work orders

Version 6.1.2 - May 26th

Improved Support system

The Cognite support system now uses Intercom to provide better support to our customers.

support system

Version 6.0 - May 12th

Improved Search functionality

Click the Search icon to navigate between recently visited trend pages, tags and documents and search globally for tags, trends, and documents in the Search bar.


View Work order data and browse notifications

  • Access open work orders and check details like description, due date, status and main discipline from the menu or the Overview page.
  • Create checklists with objects in a work order without leaving InField with the Create checklist button.
  • Browse notifications, and see the history of notifications sorted by date from the Notification tab. Note that this feature is available only for customers with configured work order data.


Version 5.0 - April 28th

Operation Support becomes InField

Our goal is to consistently improve Cognite products and services based on our customer needs. The Operation Support application has evolved and now targets more infield activities such as operational maintenance, and efficient preparation of tasks. Operation Support is therefore renamed to InField.

InField is still as accessible as it has been and now also has a distinguished product name.

infield logo

Add images to checklists

You can now add images to checklist items. This feature is available on the desktop and on the mobile app. To add an image, click the More button to open the menu for checklist items and then click Add image. Take photos by using your phone's camera and attach the photos to your checklists. You can optionally add a description to the photos.

images on checklists

Version 4.15.0 - April 22nd

View open work orders in 3D view

In the 3D view, you can now view all open work orders around your location. To activate this feature, click the Briefcase icon placed above the Checklist items icon. The list with all open work orders around the current location shortly appears. Select a work order to display a list with the items within the work order and the work order details at the bottom of the page. This feature is available only for customers of which we have work orders data.

work orders on 3D

Version 4.14.0 - March 25th

Checklist roles

We have removed the roles in checklists. If you archive or remove a checklist from your lists, your colleagues' view of the lists is not affected.

Reduced number of disciplines

We have reduced the number of disciplines in the profile section to help improve our metrics.

Version 4.13.0 - March 18th

See your initials in the Profile

The Profile section now displays your initials.

initial in profile

Version 4.12.0 - March 10th

Buttons have a new look

We have updated all the buttons in our application to have a consistent look and feel.

When there is a lot of trend data attached to a tag we will create multiple pages to display the data.

Follow the link in the profile section to read about our privacy policy.

Version 4.11.0 - March 4th

Add tags to checklist from different sections of the application

You can now add tags to your checklists by clicking the plus button both on top navigation bar and from recently viewed items. To display the button, hover over the tag name and description. Click the plus button to open a window where you can select which checklists the tag should be added to.

add tags to checklists

Clickable checklist name in 3D view

You can now navigate to the home screen where your active checklists are open by clicking the checklist name in the 3D view.

clickable checklist name

Version 4.10.0 - Feb 25th

Small improvements

In this release, we have focused on bug fixes and minor interface improvements.

Version 4.9.0 - Feb 19th

Profile section

With this release, we're introducing a profile section to Operation Support. On the new login screen, you can select your discipline (optional) and the asset you are working at. Operation Support remembers your settings the next time you sign in. You can always update your settings on the profile page.

profile section

Version 4.8.0 - Feb 10th

Create checklists from object lists

You can now create checklists from objectlists of open work orders or join the ones created by your colleagues. (This feature is only avaliable for the tenants which work orders are enabled.)

Creating checklists from object lists

Version 4.7.0 - Jan 30st

Archive multiple checklists

You can now archive multiple checklists at the same time by first selecting them on the open checklist page.

Archiving multiple checklists

Duplicate items in checklists

You can now add duplicate items to your checklists. Duplicate tags in checklists will have numbers before their tag ID, for example (1),(2), etc. You can find the duplicate checklist items also in the 3D view.

Duplicate items in checklists

Interactions are disabled while adding items to a checklist

We disabled unwanted interactions with the other parts of the page while you add items to a checklist by darkening the background.

Archiving multiple checklists

Version 4.6.0 - Jan 21st

Overview page order matches the sidebar menu

We updated the order of the overview page to match the order of the sidebar menu in the application.

Version 4.5.2 - Jan 13th

Critical fixes

We fixed the recent issues with joining a checklist and the scanning features.

Version 4.5.0 - Jan 8th

Generating PDFs from checklists with long names

In this release, we fixed issues related to generating PDF files from checklists with long names.

We improved the accuracy of search results. Now, you can search assets with both tag name and description. The exact match will appear on top results no matter if you typed it with or without dashes.

Improved search

Version 4.4.0 - Dec 11th

Archived checklists

Select "View All Checklist" to navigate to a new page where you can find all your archived and open checklists. You can restore your archived checklists or remove them permanently

Archived checklists

Improved experience of checklist items on 3D

By simplifying the steps for editing states of checklist items and adding comments, we improved the overall experience of checklists on 3D. Now, you can add comments or edit state with a few clicks.

Version 4.3.0 - Dec 3rd

Location is now available at a glance

On the tag overview page, you can see where the tag is located on the plant. Clicking "View 3D Model" still takes you directly to the detailed 3D model where you can see the detailed surroundings of the tag.

3D area overview

This is now available for selected plants only. We are working on enabling this for more plants.

Version 4.2.0 - Nov 26th

Fixed bug with PDF documents not opening correctly on mobile

We have fixed a bug where PDF documents did not open correctly. Clicking on a document now opens the file in your default PDF viewer. We recommend that plants that use digital redline markups in PDFs set Adobe Acrobat as the default PDF viewer to make sure that all redlines display correctly.

Fixed bug with Interactive P&IDs causing app to crash

We have also fixed the bug that caused some P&IDs to crash the application. The cause was a small problem related to certain highlighted tags in the P&IDs, which should now not occur any more.

Version 4.1.0 - Nov 19th

See full tag name and description in header

On the mobile version, you can now click the header to see the full tag name and description.

Tag header

Redesigned help pages

We've redesigned the help section with a new menu structure and replaced the in-app help sections with links to the online help pages. This gives you more up-to-date help directly from the app and allows us to communicate the updates in a richer way (more images and videos).

New help section

Version 4.0.0 - Nov 7th

Lube oil information

Lube oil data is now included in the properties section, and you can easily find information about which lube oil and what quantity to use for an asset. Navigate to an asset (typically pumps, motors, gearboxes), click "Properties", and scroll down to the lube oil section.

Lube oil data

Version 3.0.0 - Nov 6th

Work orders and equipment history

Big news: we've added work order and equipment history information to each tag. Navigate to a tag and click the "Work orders" or "Equipment history" tabs to see if there is any work planned, or how previous problems have been solved. The object list and operations section of work orders is coming soon!

Work orders and Equipment history

This feature is only available for selected plants for the time being!

Version 2.12.0 - Oct 21st

Group checklist by area

We´ve added the ability to group checklists by area. Click the context menu and select "Group list by area." If you change your mind, click the "Ungroup by area" to revert the list to the original order. This feature is only available for plants where area code is enabled.

Group checklists by area

Version 2.11.0 - Oct 15th

Improved checklist user interface

We've made significant changes to the design of checklists on mobile, to add more space for the actual lists. Also, we have reorganized the menu pop-ups and changed the flows for adding comments and adding and deleting checklist items, so that you don't have to scroll to the top to confirm.

Improved checklist items

Fixed bug with search box not going away

We have fixed a bug on the desktop version where the search dropdown didn't go away unless you completed a search or clicked a search result.

Version 2.10.0 - Oct 2nd

See checklist items in 3D on mobile

We are delighted to release a significant update to the 3D viewer on mobile devices! A common request has been to be able to see other checklist items in your current surroundings. With our latest software version, when you view a 3D model on a tag, you can now select a button to show all checklist items within your area.

All checklist items within the currently visible area have a small card. You can use this card to zoom to the tag and open up the checklist status and comments. You can also change the status and add comments to checklist items directly from the 3D view. When you set a checklist item to "completed", it is removed from the view, and only active items are visible.

Checklist items in 3D

Let us know what you think of the new features, and how we can improve them further.

Version 2.9.0 - Sep 23rd

Fixed checklist bug

We fixed a bug that made it complicated to add comments to checklist items. We are working hard on making the checklists a fantastic tool for you, and are releasing significant improvements in the coming weeks!"

Voided documents

We've received feedback that including voided documents in Operation Support was confusing. We now hide all documents that are marked as voided in the document source systems from Operation Support.

Improved 3D on mobile

We have done a small upgrade on how we select objects to show in the 3D model on the phone (when we show only the area around the tag). You reported issues with certain objects being invisible, and we now handle this in a different way to make the resulting view less confusing.

Version 2.8.0 - Sep 17th

We have now redesigned the documents page on each tag to make the documents easier to find. At the top, you will always find your 5 most recently viewed documents for this tag.

Recently viewed documents

Version 2.7.0 - Sep 03rd

We have completely redesigned the top bar and side menu. On the desktop: click the menu icon in the top left-hand corner to expand and see the descriptions for each item.

New side menu

We have also updated how elements load on the tag overview page to reduce the chance of clicking the wrong button.

Version 2.6.0 - Aug 22nd

Based on your feedback, we have redesigned the desktop search dropdown to accommodate long text fields. Happy searching!

Version 2.5.0 - Aug 14th

Properties page

We have redesigned the properties page, and you can now set your favorite properties to stay at the top of the page. The favorites are shared between tags, so you don't need to favorite the same properties for all tags.

New properties page

Minor fixes

We've removed unnecessary scroll bars from many sections and pages (showed up on Windows PCs only), fixed issues with trend charts that displayed aggregate values instead of raw values at some zoom levels, and many more.

Version 2.4.0 - Jul 31st


We've seen how intrusive the notifications could be in situations with varying WiFi quality, and have redesigned how the notifications work. Confirmations show as a small grey single-line message (for example, "checklist deleted"), while important issues show as full-width, horizontal bars.

New notifications

Image performance

Uploading of images has been a massive success, with thousands of images uploaded so far. Pages with many high-quality images could cause the app to fail, but we have now improved the performance. We'll continue improving the performance in the coming releases.

Checklist performance

When many users each had many checklists, the app would sometimes load slower. The app now loads with the same speed regardless of the number of checklists.

Version 2.3.1 - Jul 15th

The scanner function is improved

We've rolled out to customers and assets that have a very different tag and nameplate structures. To improve tag scanning, we have made a separate tag scanning workflow to better support these cases. This change does not affect tag scanning at plants where the functionality already worked well.

Version 2.3.0 - Jul 9th

New loading screen

We've introduced a new loading screen in line with Cognite brand identity.

Trend y-axis now handles large numbers better

When a time series y-axis range had large numbers (typically 10.000 and higher), the charts could look cluttered. We are now displaying large numbers by shortening them to 10k for 10.000, and 1M for 1.000.000.

New loading screen and improved trend axes

Version 2.2.0 - Jun 26th

Delete checklists warning

We've received feedback that it was too easy to unintentionally delete checklists that others were still working on. You now get a warning if you try to delete a checklist that others could still be using. The logic remains the same: if you created a checklist, you can delete it, but that makes the checklist unavailable for others. If you did not create the checklist, you can not delete it (but you can choose to leave the checklist).

Manage multiple checklists

It is now easier to switch between multiple checklists on mobile devices. Click the checklist title to pull down a list of checklists and select the checklist you are looking for.

Version 2.1.0 - Jun 11th

Multiple states on checklist items

Checklist items can now have multiple states. When you are collaborating with others about a checklist, you can, for example:

  • Use a "started" state to prevent others from starting on the same items.

  • Use multiple states to control progress (for example, "started", "started in field", "finished in field", "completed")

Multiple states in checklists

Version 1.37.0 - May 22nd

Tag description in checklists

We've received feedback that checklist items were difficult to relate to without the description field. We've updated the way we show tags in checklists to include the tag description field.

Pre-fixes in checklist items

To make it easier to add tag-based checklists from certain other systems, you can now add checklist items with prefixes. For example, if your work management tool (e.g., SAP or Workmate) uses a prefix for each tag (MyPlant-21PT1019), you don't have to remove the prefix in Excel or other tools before you create a checklist. You can paste the tag list, including the prefixes, directly into the tag field.

Clicking other tags in the 3D view

We have fixed an issue where it could be a problem identifying tags when clicking on another asset in the 3D view. It is now easier to click nearby tags and find out what the item is or navigate to the tag directly.

Checklists now include the name of who checked it (desktop only)

When you collaborate with others, it can be convenient to see who has performed each task. On the desktop, you can now see who checked an item and also when the item was checked. The information is also included when you export the checklist to PDF.

Last Updated: 9/15/2020, 7:28:17 AM