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Download and install the Remote application

We recommend running the Remote application on a PC if you use Remote daily. Your PC needs a modern dedicated graphics card, such as a 20 or 30 series graphics card from NVIDIA. Follow the steps below to download and install Remote.

  1. Contact your Cognite representative to get a download link for the Remote desktop application. Follow the link to download and store the zip file containing the Remote application and the required libraries on your PC.

  2. Unpack the zip file to a folder, for example C:\cognite_remote\.

  3. The Remote application is based on the Unreal Engine. If you haven't installed the Unreal Engine libraries on your PC before:

    1. Open Windows Explorer and navigate to the folder where you unpacked the Remote zip file.
    2. Navigate to the Engine\Extras\Redist\en-us\ subfolder and run the Unreal Engine installer: UE4PrereqSetup_x64.exe.
  4. To start the Remote application, navigate back to the folder where you unpacked the Remote zip file and run CogniteRemote.exe.

    If Windows warns you that this is an unrecognized app, select More info and then Run anyway.