Version 4.14.0 - March 25th
We have removed the roles in checklists. If you archive or remove a checklist from your lists, your colleagues' view of the lists is not affected.
Reduced number of disciplines
We have reduced the number of disciplines in the profile section to help improve our metrics.
Version 4.13.0 - March 18th
See your initials in the Profile
The Profile section now displays your initials.
Version 4.12.0 - March 10th
Buttons have a new look
We have updated all the buttons in our application to have a consistent look and feel.
Pagination in trends page
When there is a lot of trend data attached to a tag we will create multiple pages to display the data.
Version 4.11.0 - March 4th
Add tags to checklist from different sections of the application
You can now add tags to your checklists by clicking the plus button both on top navigation bar and from recently viewed items. To display the button, hover over the tag name and description. Click the plus button to open a window where you can select which checklists the tag should be added to.
Clickable checklist name in 3D view
You can now navigate to the home screen where your active checklists are open by clicking the checklist name in the 3D view.
Version 4.10.0 - Feb 25th
In this release, we have focused on bug fixes and minor interface improvements.
Version 4.9.0 - Feb 19th
With this release, we're introducing a profile section to Operation Support. On the new login screen, you can select your discipline (optional) and the asset you are working at. Operation Support remembers your settings the next time you log in. You can always update your settings on the profile page.
Version 4.8.0 - Feb 10th
Create checklists from object lists
You can now create checklists from objectlists of open work orders or join the ones created by your colleagues. (This feature is only avaliable for the tenants which work orders are enabled.)
Version 4.7.0 - Jan 30st
Archive multiple checklists
You can now archive multiple checklists at the same time by first selecting them on the open checklist page.
Duplicate items in checklists
You can now add duplicate items to your checklists. Duplicate tags in checklists will have numbers before their tag ID, for example (1),(2), etc. You can find the duplicate checklist items also in the 3D view.
Interactions are disabled while adding items to a checklist
We disabled unwanted interactions with the other parts of the page while you add items to a checklist by darkening the background.
Version 4.6.0 - Jan 21st
Overview page order matches the sidebar menu
We updated the order of the overview page to match the order of the sidebar menu in the application.
Version 4.5.2 - Jan 13th
We fixed the recent issues with joining a checklist and the scanning features.
Version 4.5.0 - Jan 8th
Generating PDFs from checklists with long names
In this release, we fixed issues related to generating PDF files from checklists with long names.
We improved the accuracy of search results. Now, you can search assets with both tag name and description. The exact match will appear on top results no matter if you typed it with or without dashes.
Version 4.4.0 - Dec 11th
Select "View All Checklist" to navigate to a new page where you can find all your archived and open checklists. You can restore your archived checklists or remove them permanently
Improved experience of checklist items on 3D
By simplifying the steps for editing states of checklist items and adding comments, we improved the overall experience of checklists on 3D. Now, you can add comments or edit state with a few clicks.
Version 4.3.0 - Dec 3rd
Location is now available at a glance
On the tag overview page, you can see where the tag is located on the plant. Clicking "View 3D Model" still takes you directly to the detailed 3D model where you can see the detailed surroundings of the tag.
This is now available for selected plants only. We are working on enabling this for more plants.
Version 4.2.0 - Nov 26th
Fixed bug with PDF documents not opening correctly on mobile
We have fixed a bug where PDF documents did not open correctly. Clicking on a document now opens the file in your default PDF viewer. We recommend that plants that use digital redline markups in PDFs set Adobe Acrobat as the default PDF viewer to make sure that all redlines display correctly.
Fixed bug with Interactive P&IDs causing app to crash
We have also fixed the bug that caused some P&IDs to crash the application. The cause was a small problem related to certain highlighted tags in the P&IDs, which should now not occur any more.
Version 4.1.0 - Nov 19th
See full tag name and description in header
On the mobile version, you can now click the header to see the full tag name and description.
Redesigned help pages
We've redesigned the help section with a new menu structure and replaced the in-app help sections with links to the online help pages. This gives you more up-to-date help directly from the app and allows us to communicate the updates in a richer way (more images and videos).
Version 4.0.0 - Nov 7th
Lube oil information
Lube oil data is now included in the properties section, and you can easily find information about which lube oil and what quantity to use for an asset. Navigate to an asset (typically pumps, motors, gearboxes), click "Properties", and scroll down to the lube oil section.
Version 3.0.0 - Nov 6th
Work orders and equipment history
Big news: we've added work order and equipment history information to each tag. Navigate to a tag and click the "Work orders" or "Equipment history" tabs to see if there is any work planned, or how previous problems have been solved. The object list and operations section of work orders is coming soon!
This feature is only available for selected plants for the time being!
Version 2.12.0 - Oct 21st
Group checklist by area
We´ve added the ability to group checklists by area. Click the context menu and select "Group list by area." If you change your mind, click the "Ungroup by area" to revert the list to the original order. This feature is only available for plants where area code is enabled.
Version 2.11.0 - Oct 15th
Improved checklist user interface
We've made significant changes to the design of checklists on mobile, to add more space for the actual lists. Also, we have reorganized the menu pop-ups and changed the flows for adding comments and adding and deleting checklist items, so that you don't have to scroll to the top to confirm.
Fixed bug with search box not going away
We have fixed a bug on the desktop version where the search dropdown didn't go away unless you completed a search or clicked a search result.
Version 2.10.0 - Oct 2nd
See checklist items in 3D on mobile
We are delighted to release a significant update to the 3D viewer on mobile devices! A common request has been to be able to see other checklist items in your current surroundings. With our latest software version, when you view a 3D model on a tag, you can now select a button to show all checklist items within your area.
All checklist items within the currently visible area have a small card. You can use this card to zoom to the tag and open up the checklist status and comments. You can also change the status and add comments to checklist items directly from the 3D view. When you set a checklist item to "completed", it is removed from the view, and only active items are visible.
Let us know what you think of the new features, and how we can improve them further.
Version 2.9.0 - Sep 23rd
Fixed checklist bug
We fixed a bug that made it complicated to add comments to checklist items. We are working hard on making the checklists a fantastic tool for you, and are releasing significant improvements in the coming weeks!"
We've received feedback that including voided documents in Operation Support was confusing. We now hide all documents that are marked as voided in the document source systems from Operation Support.
Improved 3D on mobile
We have done a small upgrade on how we select objects to show in the 3D model on the phone (when we show only the area around the tag). You reported issues with certain objects being invisible, and we now handle this in a different way to make the resulting view less confusing.
Version 2.8.0 - Sep 17th
We have now redesigned the documents page on each tag to make the documents easier to find. At the top, you will always find your 5 most recently viewed documents for this tag.
Version 2.7.0 - Sep 03rd
We have completely redesigned the top bar and side menu. On the desktop: click the menu icon in the top left-hand corner to expand and see the descriptions for each item.
We have also updated how elements load on the tag overview page to reduce the chance of clicking the wrong button.
Version 2.6.0 - Aug 22nd
Based on your feedback, we have redesigned the desktop search dropdown to accommodate long text fields. Happy searching!
Version 2.5.0 - Aug 14th
We have redesigned the properties page, and you can now set your favorite properties to stay at the top of the page. The favorites are shared between tags, so you don't need to favorite the same properties for all tags.
We've removed unnecessary scroll bars from many sections and pages (showed up on Windows PCs only), fixed issues with trend charts that displayed aggregate values instead of raw values at some zoom levels, and many more.
Version 2.4.0 - Jul 31st
We've seen how intrusive the notifications could be in situations with varying WiFi quality, and have redesigned how the notifications work. Confirmations show as a small grey single-line message (for example, "checklist deleted"), while important issues show as full-width, horizontal bars.
Uploading of images has been a massive success, with thousands of images uploaded so far. Pages with many high-quality images could cause the app to fail, but we have now improved the performance. We'll continue improving the performance in the coming releases.
When many users each had many checklists, the app would sometimes load slower. The app now loads with the same speed regardless of the number of checklists.
Version 2.3.1 - Jul 15th
The scanner function is improved
We've rolled out to customers and assets that have a very different tag and nameplate structures. To improve tag scanning, we have made a separate tag scanning workflow to better support these cases. This change does not affect tag scanning at plants where the functionality already worked well.
Version 2.3.0 - Jul 9th
New loading screen
We've introduced a new loading screen in line with Cognite brand identity.
Trend y-axis now handles large numbers better
When a time series y-axis range had large numbers (typically 10.000 and higher), the charts could look cluttered. We are now displaying large numbers by shortening them to 10k for 10.000, and 1M for 1.000.000.
Version 2.2.0 - Jun 26th
Delete checklists warning
We've received feedback that it was too easy to unintentionally delete checklists that others were still working on. You now get a warning if you try to delete a checklist that others could still be using. The logic remains the same: if you created a checklist, you can delete it, but that makes the checklist unavailable for others. If you did not create the checklist, you can not delete it (but you can choose to leave the checklist).
Manage multiple checklists
It is now easier to switch between multiple checklists on mobile devices. Click the checklist title to pull down a list of checklists and select the checklist you are looking for.
Version 2.1.0 - Jun 11th
Multiple states on checklist items
Checklist items can now have multiple states. When you are collaborating with others about a checklist, you can, for example:
Use a "started" state to prevent others from starting on the same items.
Use multiple states to control progress (for example, "started", "started in field", "finished in field", "completed")
Version 1.37.0 - May 22nd
Tag description in checklists
We've received feedback that checklist items were difficult to relate to without the description field. We've updated the way we show tags in checklists to include the tag description field.
Pre-fixes in checklist items
To make it easier to add tag-based checklists from certain other systems, you can now add checklist items with prefixes. For example, if your work management tool (e.g., SAP or Workmate) uses a prefix for each tag (MyPlant-21PT1019), you don't have to remove the prefix in Excel or other tools before you create a checklist. You can paste the tag list, including the prefixes, directly into the tag field.
Clicking other tags in the 3D view
We have fixed an issue where it could be a problem identifying tags when clicking on another asset in the 3D view. It is now easier to click nearby tags and find out what the item is or navigate to the tag directly.
Checklists now include the name of who checked it (desktop only)
When you collaborate with others, it can be convenient to see who has performed each task. On the desktop, you can now see who checked an item and also when the item was checked. The information is also included when you export the checklist to PDF.