FAQs

In this article:

How can I find information about a tag?

Click the scan button to take a picture of the tag nameplate and show all information about the tag.

You can also use the search button to type in a tag name or description.

What kind of information can I find?

We are continuously adding data from different source systems into Operation Support. Currently, you can find:

  • Equipment details
  • Documents
  • Trends
  • Pictures and comments stored directly in the Cognite Data Fusion
  • 3D models

Can I store pictures on a tag?

Yes, you can take pictures and add comments to a tag or an asset. You can for example store photos and comments about a tag for future reference; equipment faults, leakages, access to equipment, etc.

Which browsers do you support?

Currently, we recommend that you run Operation Support in Google Chrome. You can use other browsers, but all content may not be displayed correctly

Last Updated: 7/4/2019, 1:54:38 PM