# Signing in to CDF and Cognite applications

To sign in to Cognite Data Fusion (CDF) and Cognite applications, you need to provide your credentials and specify which CDF project you are signing in to.

If you don't know what values to enter to sign in, contact your internal help desk or the CDF admin for help. The CDF admin is often the person who gave you the link to sign in to CDF or the Cognite application. If you can't find out who the CDF admin is in your organization, contact support@cognite.com.

In this article:

# Sign in to Cognite Data Fusion (CDF)

How you sign in to Cognite Data Fusion (CDF) depends on the CDF setup for your organization. You can:

Sign-in

  • Sign in with Microsoft Azure AD and your work account:

    1. Select the Cluster where your organization's CDF instance is running.
    2. Select Sign in with Microsoft and enter the credentials for your work account.
    3. Select Continue to sign in.

OR

  • Sign in with a project name (legacy option for some older projects):

    1. Specify the Project name for your organization's CDF instance.
    2. Select Continue and sign in with your user credentials.

If you don't know what values to enter to sign in, contact your internal help desk or the CDF admin for help. The CDF admin is often the person who gave you the link to sign in to CDF. If you can't find out who the CDF admin is in your organization, contact support@cognite.com.

# Sign in to Cognite applications

To sign in to a Cognite application, for example, InField, you need to:

Sign-in

  1. Specify the Company ID for your company/organization.

  2. Select Continue and sign in with your user credentials.

    Note: For some organizations, you need to specify the CDF cluster before you select Continue.

If you don't know what values to enter to sign in, contact your internal help desk or the CDF admin for help. The CDF admin is often the person who gave you the link to sign in to the Cognite application. If you can't find out who the CDF admin is in your organization, contact support@cognite.com.

# Problems signing in?

If you have checked that you have entered the correct information but are still not able to sign in, try these tips before you contact support@cognite.com:

# Restart the browser

A previous signed-in session may still be active on the browser. To deactivate this session, you must quit and restart the browser. Then navigate to the application where you want to sign in.

# Clear the browser cache

The browser may have cached an older version of the application. To force a new version to be loaded:

  1. Navigate to the application.
  2. Reload the current page, ignoring cached content:
    • Windows: Ctrl + Shift + R
    • macOS: Cmd + Shift + R
  3. Proceed to sign in.

# Clear browser cookies

Sometimes the cookies set by the identity provider (for example, Microsoft, Google) are stale or cannot be read. Follow the steps for your browser to clear the cookies:

Last Updated: 6/16/2021, 2:49:35 PM